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Proposal: Magento

Per Alan Storm's announcement message, should the proposed site include content related to Magento Go?

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My vote: Yes it should, as much of the user-level questions and answers will work for individual installs as well as Go instances.

  • i guess add a "Vote No" answer if you disagree? What's the other side of the argument here, that if you're paying Magento for hosting you're not allowed to ask anyone questions but Magento support...? – gazarsgo Dec 27 '12 at 22:31
  • I think we'll take the answers and tally votes? Not sure. Magento Go Q&A will obviously not involve code, but given that 1) the proposed site will handle application features and functionality and 2) Go contains much of the same functionality, it seems fitting to allow these questions here. – benmarks Dec 27 '12 at 22:39
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    @gazarsgo A better answer to your question would presumably be whether the SaaS nature of Go means that question related to it will always be too high-level and/or too localized to be of any value. I'd very much like to see feedback from others regarding this matter. – benmarks Dec 27 '12 at 22:49
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    Definitely GO Q&A should be here - all the functionality (thing like run a promotion) is same. All API questions are valid as well. And I expect much more similarities in the future. – Piotr Kaminski Dec 27 '12 at 23:28
  • Magento Go also comes with support from Magento: "Our expert tech support team is here to help you with a wide variety of technical support issues, basic design and store configurations. Tech Support is available 24/7 for all Magento Go customers, even when you're on a Free Trial." ... Why should questions related to Magento Go be included? – FlorinelChis Dec 28 '12 at 0:19
  • @FlorinelChis - Certainly a point to be made, but Enterprise Edition also comes with support. Further (and immediately following your citation): "...The Magento Go tech support team does not provide support for: Custom Design, Development or APIs, Data Migration, Marketing or eCommerce Consulting" (link) – benmarks Dec 28 '12 at 1:35
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    All questions that are related to Magento should be included. @benmarks has a valid point with SaaS nature, but exclusion can always be added later on, if that turns out to be a problem. There is no need for having a long list of things that are not supposed to be asked. We're doing ourselves a bad favor... – Jernej Golja Dec 28 '12 at 9:29
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    Magento GO still uses the same XML based layout, has the same admin and is essentially Magento EE with additional code to facilitate their additional features and SaaS model. Sure, PHP code won't be seen in these questions, but many other relevant questions will be. – davidalger Dec 28 '12 at 16:09

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