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Proposal: Magento

Per Alan Storm's announcement message, should the proposed site include content related to Magento Go?

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1 Answer 1

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My vote: Yes it should, as much of the user-level questions and answers will work for individual installs as well as Go instances.

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  • i guess add a "Vote No" answer if you disagree? What's the other side of the argument here, that if you're paying Magento for hosting you're not allowed to ask anyone questions but Magento support...?
    – gazarsgo
    Commented Dec 27, 2012 at 22:31
  • I think we'll take the answers and tally votes? Not sure. Magento Go Q&A will obviously not involve code, but given that 1) the proposed site will handle application features and functionality and 2) Go contains much of the same functionality, it seems fitting to allow these questions here.
    – benmarks
    Commented Dec 27, 2012 at 22:39
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    @gazarsgo A better answer to your question would presumably be whether the SaaS nature of Go means that question related to it will always be too high-level and/or too localized to be of any value. I'd very much like to see feedback from others regarding this matter.
    – benmarks
    Commented Dec 27, 2012 at 22:49
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    Definitely GO Q&A should be here - all the functionality (thing like run a promotion) is same. All API questions are valid as well. And I expect much more similarities in the future. Commented Dec 27, 2012 at 23:28
  • Magento Go also comes with support from Magento: "Our expert tech support team is here to help you with a wide variety of technical support issues, basic design and store configurations. Tech Support is available 24/7 for all Magento Go customers, even when you're on a Free Trial." ... Why should questions related to Magento Go be included? Commented Dec 28, 2012 at 0:19
  • @FlorinelChis - Certainly a point to be made, but Enterprise Edition also comes with support. Further (and immediately following your citation): "...The Magento Go tech support team does not provide support for: Custom Design, Development or APIs, Data Migration, Marketing or eCommerce Consulting" (link)
    – benmarks
    Commented Dec 28, 2012 at 1:35
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    All questions that are related to Magento should be included. @benmarks has a valid point with SaaS nature, but exclusion can always be added later on, if that turns out to be a problem. There is no need for having a long list of things that are not supposed to be asked. We're doing ourselves a bad favor... Commented Dec 28, 2012 at 9:29
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    Magento GO still uses the same XML based layout, has the same admin and is essentially Magento EE with additional code to facilitate their additional features and SaaS model. Sure, PHP code won't be seen in these questions, but many other relevant questions will be.
    – davidalger
    Commented Dec 28, 2012 at 16:09

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